Webinar

LeanData Customer Spotlight: Rebuy Engine

blue rectangle with a photo of a smiling woman and the title of the customer spotlight webinar

Looking to streamline your post-sales processes to improve customer retention and drive revenue growth? See how Rebuy is using LeanData to power seamless onboarding, customer success management, and expansion opportunities—ensuring no customer slips through the cracks.

In this webinar replay, Nicole Looker, Director of Revenue Operations at Rebuy, shares how they’re using LeanData at every stage of the customer journey to achieve not only a 98% customer retention rate, but also save 41 hours of manual work each month across their customer teams. Expect to learn:

Implementation: Using BookIt to schedule kick-off meetings and automate team assignments.
Customer Success: Leveraging automated scheduling, round-robin assignments, and tracking to drive engagement and prevent churn.
Driving Expansion: Alerting sales when an account is primed for growth—ensuring timely renewal and upsell conversations.
Clean Customer Data: Seamlessly assigning and updating contacts and accounts using intelligent workflows.

Tags
  • BookIt
  • Customer Experience
  • Routing

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