When assigning records outside of working hours, you typically need to find alternative users or backup assignments. Using LeanData’s Hold Until node with working hours, you can automatically hold record assignments until the intended recipient’s working hours begin. This ensures records are delivered at the optimal time while maintaining the desired assignment routing.
LeanData Tips and Tricks videos are short videos to walk you through how to set up specific use cases. These are great to learn new ways to leverage LeanData that you might not have thought of! Explore more Tips and Tricks videos in the Resource Center for more ideas.
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